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E: info@studiosynapse.com.au | P: 0402 694 339
E: info@studiosynapse.com.au | P: 0402 694 339

Troubleshooting user images not displaying in Internet Explorer

Background informationGenerally, the user profile images should be working out-of-the box. In some situations, you can experience issue in Internet Explorer which is usually caused by Internet Explorer settings for security zones. This can be fixed either in Internet Explorer settings (for one PC) or by configuring Active Directory Group Policy (for entire network)

Add your SharePoint site to Local intranet zoneIf your SharePoint/Office 365 URL is https://intranet.contoso.com, add a wildcard record https://*.contoso.com to your local intranet zone or https://*.sharepoint.com if you don't have your own domain. This might not work in some situations, in that case specify the whole app URL which should look like as https://[domain-unique ID].sharepoint.com, in my case https://contoso-b0ac40cbe6d83e.sharepoint.com.   You can apply this setting manually or through a group policy (recommend). 

 

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