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E: | P: 0402 694 339

SharePoint User Directory

The most loved component on Microsoft Store. We received 5 stars rating from all clients that purchased the User Directory.

The User Directory app displays information about users in your organization in a visually pleasing manner and allows you to find any user in just a few seconds.




NEW: Loading mobile phone numbers directly from AD and excluding AD disabled accounts from User Directory. Intuitive and easy-to-use.Search for users in your organization by any name, job title, department etc.Fully customizable and themeable. You can choose from predefined themes or create your own theme that fits your branding.Supports new Modern Team sites.PROFILE IMAGES are loaded either from Lync/Skype from Business or from SharePoint user profiles, whichever is available. It works automatically out of the box.You can decide what information will be displayed by changing a user template. The User Directory comes with a user template editor which allows you to display any field from a user profile.STOP WORDS filter allows you to filter out unwanted accounts (e.g. test or system accounts)LOCATION filter - display users only from a specified location.DEPARTMENTAL filter - display users only from a specified department.USER DETAILS CARD displays user's full details. You can locate user's manager, assistant or direct reports and display their user profiles just by clicking on their names.CONTACT EXPORT as vCard - export a user as vCard contact and import it easily to MS Outlook/Apple Mail.EXPORT contacts as into CSV fileCONTACT EXPORT as QR code - import a user to a mobile device using QR code.It’s FAST. The User Directory utilizes SharePoint search so all data are indexed, security trimmed and immediately retrieved.For customization (branding, information displayed, users displayed in the result etc.) please contact Directory runs isolated on your SharePoint server. No data are sent to external services or third-parties. No personal information is collected or shared.

Supported platforms:

SharePoint 2016/2019 SharePoint Online/Office 365  

Supported Browsers:

Edge, Chrome, Firefox, Safari, IE 11 (only for Classic pages)  


You have two options how to install User Directory add-in:

1. Installation from Microsoft Office Store


Microsoft Office Store version can be purchased on Office Store portal. The license fee is $3.49 per user or $872 for unlimited version (a site license). The license is perpetual (no renewal fee).



Navigate to User Directory page in Microsoft Office StoreFrom here you can either install a free trial version or buy a full version.

2. Uploading User Directory package file to your organizational store

Compared to Microsoft Office Store version, the price of this version is more attractive as it doesn't include Office Store commission fee. This version is licensed for an unlimited number of users and can be used within one web application. The license is perpetual (no renewal fee). Contact me for a discount when multiple licenses are needed.

IMPORTANT: Microsoft introduce a bug in the latest update which is causing issues in User Directory app (e.g. User card is not loading, Manager field is not loading etc.). This issue is documented here. If you are experiencing this issue, please contact Microsoft support.


Download User Directory add-in package:


Current version:


Installation instructionsUpgrade instructionsProduct activation instructionsUser Directory customizationNOTE: User Directory comes with 14 days trial period. After the trial version expires you can buy a license key.

Purchase License Key - USD 649.00



Background information

  The User Directory requires two following services to be configured and running properly:
  • - User Profile Service: This service imports users and their properties into SharePoint (usually from Active Directory). To see if your SharePoint is importing any users, check User Profiles under this service in Central Administration or in SharePoint Online Administration
  • - Search Service: The Search service indexes User Profile Service data (User profiles). The User Directory is utilizing Search Service to access user profiles data in fast and recourse efficient way.
The most issues with User Directory are related to the services above. If you can't see some users or any user at all, please check those first.

Troubleshooting Presence indicator

Troubleshooting missing users in User Directory

Troubleshooting user images not displaying in Internet Explorer

Mobile Phone is not displayed even though it exists in Azure Active Directory

Customizing the User Directory with Debug Mode


To display User Profile fields which are not indexed by Search Service (e.g. Home Phone), follow this article: Add User Profile field to User Directory

How to add User Directory to your SharePoint page?

User sorting

Due to SharePoint Search limitation, User Directory supports server side sorting only for First Name. This means that for all other "sort by" fields (Last Name, Job Title, Department etc.), User Directory will return random users and sorting will be applied on this set of random users. E.g. sorting by Last Name doesn't gurantee that users whose Last Name starts with A will be displayed, a user will be displayed only when it's already loaded (and displayed) from the server. The server side sorting could be additionally configured but it requires Search Schema updates. E.g. to enable server side sorting for Department field, follow the instructions below:
Navigate to User Directory -> Configuration -> Genaral tab -> Click on Edit button under Default Sort By Field -> Click on Edit icon in Department row Change Sort Type to RemoteChange Sort  Field Name to RefinableString00Follow this article to add People:Department to RefinableString00 managed metadata and to trigger reindexing

Excluding Disabled accounts

The User Directory app utilizes SharePoint User Profiles to load user's data. The disabled accounts are imported from Active Directory into SharePoint unless the filter is configured to exclude these accounts.   For SharePoint 2013, follow this article.   For SharePoint Online/Office 365 with on-premises Active Directory, read the following articles: For SharePoint Online/Office 365 with Azure AD, Microsoft doesn't support filtering out these accounts. However, you can get around it. You can set Office attribute to a specific value in SharePoint User Profile (screenshot) or in your Azure AD  and then filter out these accounts in User Directory -> Configuration -> Filtering -> Additional Search Terms (screenshot).


Feedback & Support

We would love to hear your voice. You can submit your comments, share your opinion or tell us what you want to implement in next version.