The User Directory app displays information about users in your organization in visually pleasing manner and allows you to find any user in just few seconds.
Highlights
Supported platforms:
SharePoint 2013/2016 SharePoint Online/Office 365Supported languages:
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Installation
1. Installation from Microsoft Office Store
Microsoft Office Store version can be purchased on Office Store portal. The license fee is $3.49 per user or $872 for unlimited version (a site license). The license is perpetual (no renewal fee).
Instructions:
From here you can either install a free trial version or buy a full version.
2. Uploading User Directory package file to your organizational store
Compared to Microsoft Office Store version, the price of this version is more attractive as it doesn't include Office Store commission fee. This version is licensed for unlimited number of users and can used within one web application. The license is perpetual (no renewal fee). Contact me for a discount when multiple licenses are needed.
IMPORTANT: Microsoft introduce a bug in the latest update which is causing issues in User Directory app (e.g. User card is not loading, Manager field is not loading etc.). This issue is documented here. If you are experiencing this issue, please contact Microsoft support.
Instructions:
Current version: 5.0.2.2
Purchase License Key - USD 649.00
Need supports? Purchase our SharePoint bundle with 1 year support
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Troubleshooting
Background information
The User Directory requires two following services to be configured and running properly:
- - User Profile Service: This service imports users and their properties into SharePoint (usually from Active Directory). To see if your SharePoint is importing any users, check User Profiles under this service in Central Administration or in SharePoint Online Administration
- - Search Service: The Search service indexes User Profile Service data (User profiles). The User Directory is utilizing Search Service to access user profiles data in fast and recourse efficient way.
The most issues with User Directory are related to the services above. If you can't see some users or any user at all, please check those first.
Troubleshooting Presence indicator
Troubleshooting user images not displaying in Internet Explorer
Mobile Phone is not displayed even though it exists in Azure Active Directory
To display User Profile fields which are not indexed by Search Service (e.g. Home Phone), follow this article: Add User Profile field to User Directory
How to add User Directory to your SharePoint page?
User sorting
Due to SharePoint Search limitation, User Directory supports server side sorting only for First Name. This means that for all other "sort by" fields (Last Name, Job Title, Department etc.), User Directory will return random users and sorting will be applied on this set of random users. E.g. sorting by Last Name doesn't gurantee that users whose Last Name starts with A will be displayed, a user will be displayed only when it's already loaded (and displayed) from the server. The server side sorting could be additionally configured but it requires Search Schema updates. E.g. to enable server side sorting for Department field, follow the instructions below:
Excluding Disabled accounts
The User Directory app utilizes SharePoint User Profiles to load user's data. The disabled accounts are imported from Active Directory into SharePoint unless the filter is configured to exclude these accounts. For SharePoint 2013, follow this article. For SharePoint Online/Office 365 with on-premises Active Directory, read the following articles:
- - Azure AD Connect sync: Configure filtering
- - Creating User Profile Synchronization Exclusion Filters using the userAccountControl attribute
- - Restrict disabled users from showing up in SharePoint Online search results
For SharePoint Online/Office 365 with Azure AD, Microsoft doesn't support filtering out these accounts. However, you can get around it. You can set Office attribute to a specific value in SharePoint User Profile (screenshot) or in your Azure AD and then filter out these accounts in User Directory -> Configuration -> Filtering -> Additional Search Terms (screenshot).